When we are contacted for an estimate, the customer receives a prompt response, and a date is scheduled at the customer’s earliest convenience for an on-site visit. At the meeting, we will listen carefully until all painting-related needs are communicated and understood. Next, assessment of the area will be taken, drywall/plaster repairs that need to made will be noted, as well as any special considerations for the completion of the project. We will then discuss available paint products, finishes, and qualities of paint and make recommendations for the best products for the project. Within the week of the on-site visit, the customer will receive an estimate for the project.

It is recommended for the customer to begin considering color options as soon as possible, and to have them selected no later than 2 to 3 days prior to the start of the painting project.

The customer will be personally introduced to each of the team members that will be working on the project. Next, colors and designated rooms/walls that are included in the project will be confirmed, and any project questions the customer may have will be thoroughly answered. After everyone is in agreement with the scope of the project, work begins.

At the end of each work day, the team cleans up all paint and tools and moves them to the van or staging area (if provided) such as a garage or basement. Next, all debris is vacuumed and cleaned up, and all coverings from areas (as agreed upon with the customer) are removed. The team will work very closely with customers to avoid any inconvenience to them during the course of the painting project.

A complete walk through of the entire project will be performed by our project manager, making certain that all craftsmanship meets the highest quality standards. In addition to this, all rooms will be returned to the way they were before the team arrived; with the exception, of course, to a newly painted space. Each customer’s complete satisfaction with the finished project will be personally ensured by Pittenger Painting LLC.